The TSE/SPEAK Tests
Undergraduates at public and private research universities nationwide frequently complain about their daily struggle to understand the heavily accented English of ITAs (Penner, 1997; Young, 1990). Based upon regulations by the ABOR, The University of Arizona Graduate College policies listed in the Graduate Assistantship/Associateships Hiring Manual state that:
All GATs engaged in direct student contact who are from countries where English is not considered a first language and/or who are not citizens of the U.S. or Permanent Residents must demonstrate minimum proficiency with spoken English. Verification of a passing score on the Test of Spoken English (TSE), administered by the Educational Testing Service or the SPEAK test available at the Center for English as a Second Language, University of Arizona, is required before the student's hiring paperwork will be processed by Systems Control.
Thus, the University of Arizona has set a number of regulations and guidelines for ITA testing, hiring and training, and the University Teaching Center in its commitment to teaching excellence uses the TSE/SPEAK Test in order to assess international students' ability to communicate orally in English. Moreover, the University Teaching Center has developed the ITA Program to help prepare the ITAs for their various roles in classes, labs, or discussion sessions. The main goals of the program are to develop ITAs' communication and teaching skills so that the ITAs may be better understood by their students and assist ITAs in bridging their personal cultural differences.
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